Our practice staff are here to help you. Our aim is to be as polite and helpful as possible to all patients.
Please note:
- Shouting, swearing or showing any form of violence towards staff or other patients in the surgery will not be tolerated under any circumstances.
- Any patients who are registered at this surgery and are abusive, risk being removed from our patient list.
- If you consider that you have been treated unfairly or inappropriately, please ask our reception staff to contact a member of the management team who will be happy to address your concerns.
Thank you.
The practice takes any bullying/threatening or undermining remarks about staff on social media very seriously and this will not be tolerated. Any such action may result in reporting the patient to the police in regard to section 2, 2A, 4 or 4A Protection from Harassment Act 1997, or offences under the Malicious Communications Act 1988 and Communications Act 2003.
Drs More, Martin and Coll, Meadowbrook Surgery.